The Power Of Simplicity

Technology has taken over our lives. One place that it dominates is the medical office. Gone are the days of paper charts hanging in a file by the door waiting for the doctor. Now clinical life is filled with this program and that program, electronically checking a patient in, electronically rooming them and electronically checking them out. Electronic RX, billing and explanation of benefits…the list could go on and on. If your front office isn’t talking to your clinical providers and neither are talking to your billing staff everyone is probably at a stress level 10 on a scale from 1 to 5. Below is how a simple system that is interoperable can increase function and productivity in your clinic.
First, what does interoperable mean? An interoperable system is an electronic health record that has both clinical functions and administrative functions. An interoperable system also works together and functions as one piece of software allowing your administrative staff and your clinical staff to communicate seamlessly without having to change programs.
If you have a system that has a clinical piece that you log into and then a separate administrative piece you do not have an interoperable system. As you know it can cause issues. Here are three common problems a system that function together solves.
1.) Communication between staff. Depending on your practice several staff member might have their hand in a patients care. From schedulers to front desk staff to nurses several people may do several things for that patient during their scheduled appointment. Having to wait for one system to update to get something done can by time consuming for both the staff and the patient. A system that is interoperable updates immediately and all staff have immediate access to the patients’ records, requests and status’.
2.) Time Savings. Many clinics still manually input billing even though they have an EHR. The billing and the electronic health record simply don’t communicate. Staffing cost and time to put in a claim eats up profit in a doctor’s office. If the system is interoperable the billing is automatically generated when the doctor codes the appointment. Even if your doctor does not code the billing is still generated from the appointment and the biller can then code and send billing daily. Gone are the days of waiting for the doctors’ notes to send billing and receive money.
3.) It’s more cost effective. Having one system that communicates is always cheaper than having two to three systems that you are trying to patchwork together. Maintenance and fees are lower and as stated above staffing cost will go down too. You can either direct your staff to more activities like patient care or patient engagement or have a smaller staff.
If you are interested in learning more about making your practice more efficient and profitable contact us today to learn more. Our certified professionals can show you how.

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